Website owner and data controller
The website www.arper.com is owned by Arper SPA a single-member joint-stock company with registered office in Monastier di Treviso (Treviso - Italy), via Lombardia 16, zip code 31050, REA no. 191104 on 14/04/1989, Taxpayer's code 02148660265 and VAT no. IT03658750264. Personally and non-personally identifiable information may be processed by visiting or coming to this website. Arper SPA represents both the data controller and data processor, performing its activity by means of properly trained persons, including any third parties in charge of maintenance services.
To receive the updated list of the data processors appointed by Arper SPA and exercise the rights provided for by European Regulation UE 2016/679 - GDPR, please send a request to the following e-mail address [email protected] or [email protected].
Personal Information processing location
Data processing for services available on this website is generally carried out at Arper SPA's headquarters in Monastier di Treviso (Treviso - Italy) Via Lombardia 16, zip code 31050.
Type of information collected by Arper SPA
On its website Arper SPA may collect information concerning its customers mainly in two ways:
Information collected during website visit:
This website's computer systems and software procedures during their normal operation acquire personal information as it is typical for Transmission Control Protocols (TCP). These data are not collected in order to be associated to personally identifiable information but, for their own characteristics, they might lead to users' identification by associating them to those held by third parties. This type of data include IP addresses or domain names of the computers used to access the website, URI addresses of the resources requested, the time of the request, the method to submit the request to the server, the dimension of the file received as reply, the numeric server status code (success, failure, etc.) and other parameters concerning users' operative system and computing environment.
These data are used with the sole purpose of obtaining non-identifiable statistical information concerning the use of the website and of checking its correct operation, and are cancelled immediately after processing. These data might be used to assess liability in case of alleged computer crimes damaging the website. Except for this circumstance, contact information on website users are just stored for the period of time necessary for the purposes for which they were collected and processed.
Information voluntarily submitted by users:
Either the data controller and/or third parties will process and store both information collected during website visit and voluntarily submitted information only for accounting, administrative, legal or statistical purposes.
Access to reserved area
After completing registration on our website, you will receive a password (to be changed upon first visit) to access a reserved area with dedicated services and information. Once you modify the password, it is stored in the Arper SPA systems and may be modified again whenever necessary. Users may disable or cancel their accounts on www.arper.com at any time. However access to reserved area will no longer be possible unless a new registration is submitted. Users are responsible for the protection of their user names and passwords supplied during registration. Arper SPA shall not be held liable for any loss or dissemination of the abovementioned data due to careless or irresponsible behavior of users during website visit. To cancel or disable an account please contact [email protected].
Most browsers automatically accept cookies. Users can modify the settings of their browsers in order to accept all cookies, to accept only some cookies or to decline them. Moreover users may modify their browser settings in order to receive a message any time a cookie is stored in their computers' hard disks.
Here are the links to manage your browser preferences:
This website uses the following types of cookies:
These cookies allow us to recognize a registered user and allow them access to the services offered in dedicated areas. Technical cookies are managed and controlled by Arper SPA and are necessary for the proper functioning of the website. These cookies also allow us, in accordance with the request made by the user, to recognize subsequent visits so that users do not have to enter their data on every visit.
First-party and third-party analytics cookies:
To disable analytics cookies and prevent Google Analytics from collecting your navigation data, you can download the browser add-on for Google Analytics: https://tools.google.com/dlpage/gaoptout.
Cookies to integrate products and functions of third-party software
This type of cookie incorporates features developed by third parties within the pages of the site, in order to share the contents of the site or for the use of third-party software services. These cookies are sent from third-party domains that offer their functionality within the pages of the site.
Nonetheless the www.arper.com website - due to its technology -might not function properly or its pages might be loaded slowly if browsers are not set to accept cookies. Users may clear from their hard disk both the cache-memory and cookies collected at the end of each browsing session.
Please visit the following website in English www.allaboutcookies.org for further information on cookies and on how to prevent them from being installed.
Third party features include the following Hotjar services.
- Feedback polls: short questionnaires that can be viewed by website visitors to investigate opinions, and the quality of navigation and usability. The responses collected are anonymous.
- Incoming feedback: feedback based on a "visual" rating system with possible review. The responses collected are anonymous.
- Video recordings: anonymous video recordings of website visits.
Among the functionalities of third parties we point out the Zuko service that collects anonymous and aggregate information on how visitors navigate the website forms.
Purposes and methods of the processing of personal information submitted by users
Methods for processing personal information provided through this website include manual tools, and IT and computer means (such as fax, telephone, also without operators, emails and other IT and/or automated systems) designed to guarantee data safety in compliance with the principles of lawfulness, correctness, transparency and confidentiality protection. Arper SPA will process personal information for the period of time necessary to achieve the purposes for which they were collected.
Arper SPA may process personal information submitted for commercial or direct marketing purposes, such as sending information material and commercial communications or performing market researches, after obtaining users' consent.
The above mentioned information may be processed by data processors designated by Arper SPA only for the strictly necessary and limited to the performance of their tasks. To this end information submitted, or part of them, may be communicated to associated companies or companies belonging to the same Arper SPA group.; persons, companies and professional firms providing accounting, administrative, legal, tax and financial support or consultancy services; subjects allowed to access personal data pursuant to regulations or court orders; third parties in charge of the website maintenance.
Rights on personal information
European Regulation UE 2016/679 - GDPR gives individuals (data subjects) the right at any time to access personal data the company holds about them, in order to be told whether our company holds any data about them, regardless of their being already recorded, to be given a description of the data and their source, the purposes and methods for which the data are being processed, to request the identification of the data controller, data processors and of the representatives designated for personal data processing, and those to whom the data may have been disclosed or may have access to in their capacity as designated representative(s) in the State's territory or data processors.
Pursuant to the same section, individuals (data subjects) also have the right to verify the correctness of their personal data, to ask for their integration, updating, amendment, erasure, anonymization or blocking if they have been processed unlawfully, including data whose retention is unnecessary for the purposes for which they have been collected or subsequently processed, as well as the certification to the effect that the abovementioned operations have been notified, also related to their content, to those to whom data were communicated or disseminated, unless this requirement proves impossible or involves a manifestly disproportionate effort compared with the right that is to be protected.
Data subjects have the right to object to the processing of their personal information, where it is carried out for the purpose of sending advertising materials or direct selling or else for the performance of market or commercial communication surveys. Data subjects shall also have the right to object, in whole or in part, on legitimate grounds, to the processing of personal information concerning them, even though they are relevant to the purpose of the collection.